Mr. K (a well-known health care products dealer)
Published Time:
2025-06-25
•Customer Name: Mr. K (a well-known health care products dealer) •Market Positioning: Focused on natural and organic health care, operating in North American cross-border e-commerce (Amazon, eBay) and offline retail (chain pharmacies, health supermarkets), requiring a high-quality supply chain. •Pain Points: The original supplier lacked essential certifications (FDA, CE), had long production cycles, and offered homogeneous formulations, failing to meet the fast pace of cross-border e-commerce.
Customer Background
•Customer Name: Mr. K (a well-known health care products dealer)
•Market Positioning: Focused on natural and organic health care, operating in North American cross-border e-commerce (Amazon, eBay) and offline retail (chain pharmacies, health supermarkets), requiring a high-quality supply chain.
•Pain Points: The original supplier lacked essential certifications (FDA, CE), had long production cycles, and offered homogeneous formulations, failing to meet the fast pace of cross-border e-commerce.
Cooperation Opportunity
In March 2016, HealthyLife discovered our company via Alibaba International Station by searching for "FDA-certified natural health care factory". Our strengths—100,000-class purification workshop, FDA certification, and over 30 European and American certifications—attracted the customer. Their requirements included:
•Products: FDA-certified health care items.
•Packaging: Eco-degradable, with a minimalist European and American design.
•Services: 5,000-unit trial production and DDP logistics to Amazon overseas warehouses.
Cooperation Process
1.Sample Customization (April 2016):
•R&D team developed 3 formula versions in 72 hours, selected the optimal one, obtained FDA approval, and finalized samples (including packaging) within 10 days.
2.Trial Production (May 2016):
•Positive customer feedback led to a 5,000-unit order. Our flexible production delivered in 20 days, with DDP logistics to Amazon Germany (real-time tracking).
3.Bulk Collaboration (June 2016 onwards):
•Trial products sold 12,000 units in the first month (Best Seller), expanding the product line. The customer ordered an additional 20,000 units.
Cooperation Results
•Client Side:
•45% repurchase rate (vs. 25% industry average), 200% Q3 sales growth, entered 3 North American pharmacies, launching 1-2 new products monthly.
•Factory Side:
•Became the core supplier (60% of purchases), annual cooperation over $5 million, gained North American compliance and market insights, enhancing competitiveness.
Case Highlights
1. Certification & R&D: Over 30 North American certifications, rapid formula customization (15-day product iteration via in-house labs).
2. Flexible Supply Chain: 500-unit minimum order, 30% faster production, 30-day sample-to-overseas-warehouse cycle.
3. End-to-End Service: One-stop solutions (design, logistics, marketing), dedicated 1v1 support for seamless alignment.
For cross-border health care merchants facing certification, formula, or supply chain challenges, contact us via Alibaba International Station/official website. Enjoy "compliance + flexible production + end-to-end service" to drive global market success.
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Mr. K (a well-known health care products dealer)
•Customer Name: Mr. K (a well-known health care products dealer) •Market Positioning: Focused on natural and organic health care, operating in North American cross-border e-commerce (Amazon, eBay) and offline retail (chain pharmacies, health supermarkets), requiring a high-quality supply chain. •Pain Points: The original supplier lacked essential certifications (FDA, CE), had long production cycles, and offered homogeneous formulations, failing to meet the fast pace of cross-border e-commerce.
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